Group | Content Operations Software

A turning point in collaboration and communication

The use of operations software from contentbird is a turnaround for us. It makes it incredibly easier for us at headquarters to communicate with the country subsidiaries and represents a milestone in our collaboration.

Kerstin Paulus
Global Marketing Manager

Erfolg mit contentbird

Problem

Communication between the headquarters and the individual stakeholders in different countries was very cumbersome and erroneous due to the use of different tools or complex Excel files.

Goal

A unified source for all marketing teams to find all necessary documents and information about content strategy and creation, anyway simplified communication with all countries.

Solution & Results

We have personalized the Operations software so that we can connect other tools, such as our translation tool, with a smooth interface. In addition, we have created more structure for centralized work.

Wichtigste Erkenntnisse

Übersetzung und darüber hinaus: an internationale Märkte angepasste Inhalte

Wir arbeiten derzeit aktiv daran, KPIs zu definieren, die uns dabei helfen, künftig noch bessere Inhalte zu erstellen und unsere Ziele schneller zu erreichen. In der Content Marketing Academy haben wir gelernt, wie wichtig es ist, die eigene Arbeit kontinuierlich zu optimieren und mit klar messbaren Ergebnissen zu vergleichen.

individuell ohne Programmierkenntnisse gestalten?

Ja, der Adventskalender kann ohne Programmierkenntnisse individuell gestaltet werden. Dank moderner Technik und künstlicher Intelligenz ist es möglich, den Kalender nach eigenen Vorstellungen anzupassen. Die Anzahl der Türchen, ihre Position und der Zeitpunkt ihrer Öffnung können festgelegt werden. Zudem können interaktive Elemente wie Quizzes, Umfragen und Typ-Checks hinzugefügt werden, um den Kalender auf die Zielgruppe abzustimmen.

contentbird hilft Strukturen einzuführen und einen Content Plan zu verfolgen

Wir hatten im Team stets eine hohe, intrinsische Motivation, konnten diese aber nie gut steuern und effektiv nutzen. Seit wir mit dem Tool von contentbird eine Content-Strategie entwickelt haben, merken wir dahingehend eine große Verbesserung. 

Wir können endlich Inhalte erstellen, die dem Leser Unterhaltung und gleichzeitig Mehrwert bieten.

Ich konnte Trusted Content innerhalb von 2 Minuten in meine Themenwelt einbinden, habe innerhalb weniger Wochen tausende Bewertungen eingesammelt und mein Team konnte unseren Content auf Grund der Leserkommentare optimieren.
Lisa-Alexa Kopka
Online Marketing Managerin
Kerstin Paulus' conclusion on Operations Software

Reaching a new level of digitization

We have reached a new level of digitalization in the company by switching to the Operations Software from contentbird.

As KSB's headquarters, we are responsible for establishing processes for the teams in the various countries and communicating them in the best possible way. Difficult communication has often led to confusion or doubt.

The colleagues at the headquarters have already accepted the operations software well and were able to familiarize themselves quickly thanks to contentbird's assistance and the high level of user-friendliness.

About KSB

This allowed us to create a uniform structure, define format templates for all countries, create logical naming and establish a general basis for content production in the various countries.

We are gradually bringing all the other marketing departments of the national companies on board, so that in future we will have a single point of contact for all questions and information relating to content production.

As content creation increases in the future, we feel confident and well-prepared to manage this together in an organized way.

That's why I would like to take this opportunity to thank contentbird very much. On behalf of the entire team, I am grateful for a software that allows us to collaborate in a structured way with colleagues from all over the world.

Die Nutzung der Operations Software von contentbird ist für uns eine Trendwende. Sie erleichtert uns im Headquarter die Kommunikation mit den Ländergesellschaften unheimlich und stellt einen Meilenstein in unserer Zusammenarbeit dar.

KSB SE & Co. KGaA is a listed group headquartered in Frankenthal, Rhineland-Palatinate.

Since our foundation in 1871, we have grown continuously. Today, we are a major group with a presence on all continents with our own sales companies, manufacturing facilities and service operations.

More than 15,600 hardworking employees generate annual Group sales of two billion euros. This also makes us one of the world's leading suppliers of pumps, valves and related systems.

KSB combines innovative technology and excellent service to create intelligent solutions. The environmental aspect is particularly important to us. We are always working on new developments and products for a green future.

With this approach, our team is close to our customers on all continents, supplying them with pumps, valves and systems for virtually all applications involving the transport of liquids.

Our comprehensive range of services rounds off this customer-oriented portfolio.

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Fallstudien

Tool-Konsolidierung
Content Operations

Manage content better - all with one tool

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Patrick · Managing Director at PW Consulting GmbH

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Bert · Head of Marketing at EGS Group